Shipping policy

Shipping Policy

Processing Time All orders are processed within 1-3 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.

Shipping Time Standard shipping typically takes 4-8 business days for delivery within the United States. Please note that delivery times may vary depending on your location and other factors outside our control.

Shipping Rates We offer free standard shipping on all orders. No hidden charges at checkout.

Order Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your shipment status at any time.

Shipping Delays SmartRivo is not responsible for delays caused by customs, weather conditions, or courier issues. However, we will always do our best to assist you in resolving any shipping concerns.

Wrong Address Please ensure your shipping address is correct at the time of ordering. SmartRivo is not responsible for orders shipped to an incorrectly provided address.

Lost or Damaged Packages If your package is lost or arrives damaged, please contact us immediately at help.smartrivo@gmail.com or call +1 (339) 499-9889 and we will resolve the issue promptly.